Return And Refund Policy

Return & Refund Policy for Aadinath Furniture

Effective Date: [2 December 2022]

Welcome to Aadinath Furniture! We strive to provide you with a seamless shopping experience, ensuring your satisfaction with every purchase. We understand that sometimes things don’t go as planned, so we’ve formulated a comprehensive Return & Refund Policy to address your concerns and facilitate smooth transactions.

1. **Eligibility for Returns and Refunds:**
– You are eligible for a return and refund if you have received a defective, damaged, or incorrect item.
– Returns and refunds are also applicable if you have changed your mind about a purchase, subject to certain conditions outlined below.
– Items eligible for return and refund must be in their original condition, unused, and in the original packaging.

2. **Initiating a Return or Refund:**
– To initiate a return or refund, please contact our customer service team within [X] days of receiving your order.
– Provide relevant details such as your order number, item(s) to be returned, and the reason for return.
– Our customer service team will guide you through the return process, providing you with necessary instructions and any required forms.

3. **Return Shipping:**
– For returns due to defects, damages, or incorrect items, Aadinath Furniture will cover the return shipping costs.
– For returns due to change of mind or other non-defective reasons, customers are responsible for return shipping costs.
– We recommend using a trackable shipping service and retaining proof of postage for your records.

4. **Refund Process:**
– Once your returned item is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
– If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] business days.
– Refunds are typically issued in the same currency and payment method used for the original purchase.

5. **Non-Refundable Items:**
– Certain items are non-refundable, including but not limited to:
– Gift cards
– Downloadable software products
– Personalized or customized items
– Perishable goods
– These items are exempt from our standard return and refund policy unless they are defective or damaged upon arrival.

6. **Exchanges:**
– If you wish to exchange an item for a different size, color, or variant, please contact our customer service team to arrange the exchange.
– Exchanges are subject to availability. If the desired item is not available, we may offer a refund or store credit as an alternative.

7. **Cancellations:**
– You may cancel your order for a full refund within [X] hours of placing it, provided it has not yet been processed or shipped.
– Once the order has been processed or shipped, the standard return and refund policy applies.

8. **Damaged or Defective Items:**
– If you receive a damaged, defective, or incorrect item, please contact us immediately to arrange for a replacement or refund.
– We may request photographic evidence of the damage or defect to expedite the resolution process.

9. **Quality Assurance:**
– At Aadinath Furniture, we are committed to delivering high-quality products that meet your expectations.
– We work closely with our suppliers to ensure the quality and integrity of our merchandise.
– If you have any concerns about the quality of your purchase, please don’t hesitate to reach out to us.

10. **Customer Satisfaction Guarantee:**
– Your satisfaction is our top priority at Aadinath Furniture.
– If for any reason you are not completely satisfied with your purchase, please let us know, and we will do our best to address your concerns and make it right.

11. **Policy Updates:**
– Aadinath Furniture reserves the right to update or modify this Return & Refund Policy at any time without prior notice.
– Any changes to the policy will be effective immediately upon posting on our website.
– We encourage you to review this policy periodically to stay informed about our procedures and guidelines.

12. **Contact Us:**
– If you have any questions, concerns, or feedback regarding our Return & Refund Policy, please contact us at [+91-9654364067].
– Our dedicated customer service team is available to assist you and ensure your shopping experience with Aadinath Furniture is enjoyable and hassle-free.

Thank you for choosing Aadinath Furniture for your shopping needs. We appreciate your trust and look forward to serving you again in the future!